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12 Dec 2024

Industry:Retail & Consumer

4 min reading time

Enterprise Secures Power Platform for Collaborative Cloud

A cropped shot of hands at a laptop.

A large organisation, amid digital transformation, adopted Microsoft Power Platform to enhance collaboration and automation capabilities.

 

Despite the platform's powerful features, they needed to ensure their cloud-based tools wouldn't compromise security.

 

The Chaleit team delivered a comprehensive transformation of their cloud security posture while maintaining operational efficiency.

The challenge

During the digital transformation process, the organisation faced critical security concerns about its Power Platform implementation, which integrated various cloud applications with Azure Active Directory.

Key issues included:

  • Overly broad permissions in Azure AD Security Groups

  • Uncontrolled external B2B collaboration access

  • Lack of clear data security and compliance policies

  • Vulnerable automated workflows without proper error handling

  • Insufficient activity logging and monitoring

  • Risk of unauthorised data access and privacy concerns

“The organisation needed to secure and govern their cloud environment without sacrificing the efficiency gains of their digital transformation,” noted a Chaleit consultant.

The solution

Chaleit conducted a thorough Cloud Security Review of the organisation’s cloud-based collaboration and automation environment and implemented the following measures:

Identity and access management improvements

  • Evaluated and refined access control configurations to ensure adherence to the principle of least privilege.

  • Implemented role-based access control (RBAC) frameworks to streamline and secure user permissions, including for external collaborators.

  • Enforced multi-factor authentication (MFA) across all accounts to enhance login security.

Data security and governance enhancements

  • Conducted a comprehensive audit to identify sensitive data and applied encryption to safeguard it.

  • Developed and deployed policies to prevent unauthorised data sharing and ensure compliance with data governance standards.

Secured automated processes

  • Strengthened workflows with enhanced error-handling capabilities and comprehensive logging to ensure operational reliability.

  • Deployed monitoring tools to proactively detect anomalies in automated processes.

Improved monitoring and reporting

  • Integrated advanced monitoring systems for real-time threat detection and incident response.

  • Designed custom dashboards to give governance teams clear insights into user activity, access patterns, and compliance adherence.

The outcome and aftermath

The transformation yielded significant improvements across multiple areas:

Security enhancements

  • Reduced over-privileged Azure AD roles by 70%

  • Achieved 100% MFA implementation

  • Improved automation reliability by 40%

  • Established a comprehensive monitoring system

Operational impact

  • Maintained business efficiency while enhancing security

  • Created a sustainable, scalable security framework

  • Enabled secure external collaboration

  • Improved operational transparency

Strategic benefits

  • Implemented security framework tailored to business workflows

  • Established comprehensive process documentation

  • Deployed real-time threat monitoring and response

  • Achieved continuous compliance monitoring

“What made this engagement particularly successful was its balance of security and operational efficiency. Rather than implementing restrictions that could impede business processes, we created a framework that enhanced both security and productivity”, explained Chaleit’s VP of Technical Services.

Key takeaways

  1. Cloud security must evolve alongside digital transformation.

  2. Effective security enhances rather than impedes collaboration.

  3. Monitoring and governance are essential for sustainable cyber security.

  4. Tailored security frameworks aligned to business workflows yield better adoption and long-term outcomes.

  5. The balance between security and operational efficiency is achievable with the right expertise and collaboration model.

The engagement demonstrates how organisations can secure cloud collaboration environments while fostering innovation and operational excellence.

If you're looking to secure your cloud environment without sacrificing efficiency, contact us to discuss with our experts how a balanced approach could benefit your organisation.

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About this article

Industries:

  • Retail & Consumer

Service Areas:

  • Cyber Security Partnership

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